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Coronavirus (Covid-19)  -  updated 11th August 2020

Leaflet - Delivery of medications ending on 31 July 2020

 

Patient leaflet - Dentistry during Covid-19 Pandemic

Staying alert and safe - Easy Read information

BEWARE OF SCAMMERS

 There is heightened coverage around the recent Coronavirus outbreak around the world, which is now severely impacting on the UK and the NHS. 

 Unfortunately fraudsters are targeting these circumstances to take advantage of public fear and concern

 We have been made aware that our patients are receiving phone calls, texts and letters from fraudsters. They will try and obtain your personal details and in particular your NHS number.

 Scammers are sophisticated, opportunistic and will try many ways to get the information they want. They often target the vulnerable.

 If you are suspicious, do not give any details over the phone, hang up and then ring your GP Practice to confirm.

If you need a medical certificate due to self-isolation, please do not call the surgery. Please visit https://111.nhs.uk/isolation-note

If you have a new persistent cough and/or fever and/or loss or change in taste or smell, your should self-isolate for 10 days.  Do not call 111 unless your symptoms worsen and you need medical help. 

DO NOT ENTER THE SURGERY UNLESS YOU HAVE BEEN SPECIFICALLY ASKED TO DO SO BY A CLINICIAN. PLEASE WEAR YOUR OWN FACE MASK OR COVERING IN ORDER TO HELP US PRESERVE OUR PPE STOCK FOR CLINICIANS.

PLEASE COLLECT PRESCRIPTIONS FROM OUR DISPENSARY WINDOW.  PLEASE DO NOT CALL THE DISPENSARY TO ASK IF YOUR REPEAT PRESCRIPTION IS READY, PLEASE WAIT 3 WORKING DAYS BEFORE COLLECTING.  IF THERE IS A SUPPLY PROBLEM WE WILL CONTACT YOU.

IF YOU ARE SELF-ISOLATING, PLEASE ASK A FRIEND OR NEIGHBOUR TO COLLECT YOUR PRESCRIPTION ON YOUR BEHALF AND DROP IT ON YOUR DOORSTEP.  THEY MUST MAINTAIN A DISTANCE OF AT LEAST 2 METRES FROM YOU. 

FROM 1ST AUGUST, THE SURGERY WILL NO LONGER BE ABLE TO DELIVER MEDICATIONS TO OUR PATIENTS THAT WERE SHIELDING.  PLEASE SEE LEAFLET ABOVE WHICH GIVES DETAILS OF HELP AVAILABLE.

Our Open Access / Walk-in morning clinic is suspended.  If you need to consult with a doctor, please call the surgery before 10am and you will be triaged by telephone.

For the most up to date advice please visit: Advice and common questions: https://www.nhs.uk/conditions/coronavirus-covid-19/

For patients concerned that they may have coronavirus or may have come into contact with someone who has, the NHS 111 online service has created coronavirus pages that tells patients what they should do based on their particular circumstances.  These can be accessed at: https://111.nhs.uk/service/covid-19

Information for the public:  https://www.gov.uk/guidance/coronavirus-covid-19-information-for-the-public

Please read the advice in the links above, if you meet the criteria do not go to a GP surgery, community pharmacy or hospital.  Instead use the 111 online service.

Stay At Home advice can be found here.

 

Everyone is being reminded to follow Public Health England advice to:

• Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.

• Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.

• Avoid touching your eyes, nose and mouth with unwashed hands.

• Avoid close contact with people who are unwell.

 

Information remains subject to regular change and updates. More information can be found on the NHS website here

Travel Vaccinationsglobal air travel

If you require vaccinations relating to foreign travel, please complete the Travel Questionnaire form below and submit to the surgery at least 6 weeks prior to travel.

Upon receipt of your travel questionnaire, the practice nurse will assess your vaccination requirements by reviewing your electronic and paper notes where necessary.  She may contact you if any further information or a face-to-face consultation is required. Following the initial assessment/consultation you will be contacted by a member of the admin team to book your appointment to receive the vaccinations.

Some travel vaccines are not included in the services provided by the NHS.  Payment for non-NHS funded vaccines will be requested at the point of booking your appointment, please speak to reception for the current costs.

Please be aware that you may require a course of up to 3 doses of certain vaccines.  For optimal cover, the last vaccination you receive should be 4 weeks before you travel in order for the vaccine to work. 

There is further information about countries and vaccinations required on the link below

 https://travelhealthpro.org.uk/countries

Travel Health Advice Leaflet


Travel Health Questionnaire

To help us offer the appropriate advice, please fill out the online form and submit to the surgery.

clock2 Travel Questionnaire


Travelling in Europe

If you are travelling to Europe the EU has published useful information for travellers on the European website.

 
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