24th December 2021 update 

Covid vaccination clinics are taking place at Grey Gable Surgery.  You will be sent a text from us with an 'accurx' link for booking (or called if you do not have a mobile number). Please be patient and await your invite.

Covid vaccinations booster eligibility - for details please see:

Flu vaccination eligibility 2021/22:  everyone over 50 years old (on 31/3/2022) and everyone classed as At-risk for influenza

Covid-19 testing

Please remember that if you develop symptoms of Covid-19 you must get a PCR test at a testing centre.  The home kits should only be used if you do not have symptoms.  Please see for details.

Access to the surgery and GP appointments

Please do not enter if the surgery you have Covid-19 symptoms, have been told to isolate or are awaiting a test result.  When entering the surgery please wear a mask, sanitise your hands. Do not arrive early for your appointment due to limited space in the waiting room. 

If you have an urgent matter if possible please call before 10am and you will receive a call back from the duty doctor.  By calling before 10am it allows the doctors to manage their workload and for our team to process any medication necessary on the same day.  Thank you.

Face to face appointments with the GPs without a prior telephone call are available however they can no longer be booked online due to untested patients with covid symptoms booking online and arriving at the surgery.  This puts our clinicians and our ability to provide a service to all our patients at risk.

We are trialling a half and half model of telephone and face to face appointments as we appreciate that many patients prefer telephone calls. Additionally we must still control the number of patients in the waiting room in order to protect our vulnerable patients.  This model will be under constant review.

Open Access will unfortunately have to remain as telephone appointments for now.  Please be assured that our GPs are seeing every patient that needs to be seen.

Please be patient while we go through this period of adjustment.  Any abuse of our staff may lead to removal from our surgery and from our registered list. 

Covid vaccination status (passport)

We are unable to issue vaccination status certificates at the practice.  Please see for further information.

Proof of your vaccination status will be available on the NHSapp. The NHSapp can be downloaded from for iPhone or for android.

Alternatively you can call the NHS helpline on 119 (from 17 May) and ask for a letter to be posted to you. This must be at least 5 days after you’ve completed your course of the vaccine, the letter may to take up to 5 days to reach you.


Advice about Sick Notes / Fit Notes during Covid-19

If you need a medical certificate due to self-isolation, please do not call the surgery. Please visit

Parents of school age children - Guidance for parents of school children showing Coronavirus symptoms 

Staying alert and safe - Easy Read information

Latest News

General Practice Data for Planning and Research

From 1st September 2021 (delayed from 1st July 2021) data will be extracted for health and social care purposes.  For further information visit

Please note our Privacy Notice and Opt-out form can be found on our Data Protection page on this website.

Collaborative Shared Care Record

We wanted to let you know that we are finally connecting our systems to offer joined-up health and care records, which will enable better, safer care and treatment for all our patients.

As a GP, it is difficult to provide joined-up care with so many separate systems for handling patient information. These were not connected, meaning that you often had to repeat your story each time you received care at a different organisation, or with a different health professional. The Shared Care Record means up-to-date records will be immediately available to professionals caring for you as a patient, when you need direct care.

It will mean, for instance, a doctor in a hospital, or a paramedic who attends a 999 call will be able to confidentially access the same crucial information that we can at the Practice, such as details of any allergies and current medications, bringing potentially life-saving benefits.

Robust security measures are in place to protect your health information and all staff must follow the law on keeping your information confidential.

The Shared Care Record is not the same as the General Practice Data for Planning and Research Directions (GPDPR), which is a national NHS Digital initiative to use GP practice data for research and planning purposes.

The Shared Care Record is a local initiative to share information with organisations directly involved in your care to ensure that you receive prompt and appropriate treatment when you need it. For more information, please visit:

NHS Digital Weight Management Programme

If you are living with obesity and have diabetes or high blood pressure, you could benefit from the 12-week NHS Digital Weight Management Programme. If you wish to be referred to this service please contact the surgery.  We will need to know your current weight which can be measured at the surgery if you don't have your own reliable scales. For further information: NHS England » The NHS Digital Weight Management Programme

NHS Diabetes Prevention Programme 'Healthier You'

If you are at risk of developing diabetes (ie Pre-diabetic) you may wish to take part in this programme.  Please contact the surgery if you wish to be referred.  For further information:  Living Well Taking Control (

Lifestyle Advisor Service

You can now self-refer to the Lifestyle Advisor service for help with Healthy eating & weight management, Stop smoking, Reduce alcohol use, Become more physically active and Improve wellbeing.  For further information: Onside - Independent Advocacy in Worcestershire (

Blood Tests

You can now book your blood test appointment online via Patient Access or the NHS App.  Please only book where you have been requested to do so by the surgery or the hospital.

Find your NHS Number

The NHS website has a handy look up should you need to know your NHS number:

Extended Hours Appointments

From July 2019 we will be providing Thursday evening appointments between 6.30pm and 7.30pm.  Appointments are available with a GP, Nurse and Healthcare Assistant.  These appointments may be suspended during Covid-19 pandemic to allow for staff redployment to the vaccination program.

Extended Hours Appointments in Worcestershire

Patients across South Worcestershire can now benefit from an enhanced range of extended hours GP services from as early as 7am to 9pm weekdays and weekends.

Patients registered at any of the 31 South Worcestershire practices can make use of these services at a range of locations dependent on availability.

If you are interested in utilising these services, please ask the receptionist for further details

Fundraising News

Thanks you to our staff and patients who raised £32.60 for Save the Chilrdren Christmas Jumper Day, 13th December 2019

Thank you to our patients and staff who have added to the collection tin over 2018. £63.31 has been donated in January 2019 to the Acorns Childrens' Hospice.

Thank you to our patients and staff who in December 2018 donated £87.88 for The Grace Kelly Ladybird Trust, raising awareness of childhood cancer.

Thank you to our patients and staff who in November 2018 donated £52.74 to The Royal British Legion Poppy Appeal.

Thank you to our patients and staff who in October 2018 donated £60.53 for 'Wear it Pink' day in aid of Breast Cancer research.

Thank you to our patients and staff who in November 2017 donated £70.15 to The Royal British Legion Poppy Appeal.

Thank you to our patients and staff who in October 2017 donated £148.14 for 'Wear it Pink' day in aid of Breast Cancer research.

Health News from the BBC and the NHS

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