Noticeboard

24th December 2021 update 

Covid vaccination clinics are taking place at Grey Gable Surgery.  You will be sent a text from us with an 'accurx' link for booking (or called if you do not have a mobile number). Please be patient and await your invite.

Covid vaccinations booster eligibility - for details please see: https://www.nhs.uk/conditions/coronavirus-covid-19/coronavirus-vaccination/coronavirus-booster-vaccine/

Flu vaccination eligibility 2021/22:  everyone over 50 years old (on 31/3/2022) and everyone classed as At-risk for influenza

Covid-19 testing

Please remember that if you develop symptoms of Covid-19 you must get a PCR test at a testing centre.  The home kits should only be used if you do not have symptoms.  Please see https://www.nhs.uk/conditions/coronavirus-covid-19/testing/get-tested-for-coronavirus/ for details.

Access to the surgery and GP appointments

Please do not enter if the surgery you have Covid-19 symptoms, have been told to isolate or are awaiting a test result.  When entering the surgery please wear a mask, sanitise your hands. Do not arrive early for your appointment due to limited space in the waiting room. 

If you have an urgent matter if possible please call before 10am and you will receive a call back from the duty doctor.  By calling before 10am it allows the doctors to manage their workload and for our team to process any medication necessary on the same day.  Thank you.

Face to face appointments with the GPs without a prior telephone call are available however they can no longer be booked online due to untested patients with covid symptoms booking online and arriving at the surgery.  This puts our clinicians and our ability to provide a service to all our patients at risk.

We are trialling a half and half model of telephone and face to face appointments as we appreciate that many patients prefer telephone calls. Additionally we must still control the number of patients in the waiting room in order to protect our vulnerable patients.  This model will be under constant review.

Open Access will unfortunately have to remain as telephone appointments for now.  Please be assured that our GPs are seeing every patient that needs to be seen.

Please be patient while we go through this period of adjustment.  Any abuse of our staff may lead to removal from our surgery and from our registered list. 

Covid vaccination status (passport)

We are unable to issue vaccination status certificates at the practice.  Please see https://www.gov.uk/guidance/demonstrating-your-covid-19-vaccination-status-when-travelling-abroad for further information.

Proof of your vaccination status will be available on the NHSapp. The NHSapp can be downloaded from https://apps.apple.com/gb/app/nhs-app/id1388411277 for iPhone or https://play.google.com/store/apps/details?id=com.nhs.online.nhsonline for android.

Alternatively you can call the NHS helpline on 119 (from 17 May) and ask for a letter to be posted to you. This must be at least 5 days after you’ve completed your course of the vaccine, the letter may to take up to 5 days to reach you.

 

Advice about Sick Notes / Fit Notes during Covid-19

If you need a medical certificate due to self-isolation, please do not call the surgery. Please visit https://111.nhs.uk/isolation-note

Parents of school age children - Guidance for parents of school children showing Coronavirus symptoms 

Staying alert and safe - Easy Read information

We are always seeking patients who are willing to give up a few hours of their time in order to represent their fellow patients. The group meets at the Surgery every quarter to discuss many aspects of the surgery's performance. The meetings allow the patient representatives to give us feedback and so continuously improve our services.

It is important to us that every part of our patient population is represented and so we are particularly keen to recruit those with young families or those who are working.

Please get in touch if you are interested in joining our PPG.

Patient Participation Group Report March 2019

October 2021 update

Our PPG has continued to meet virtually throughout the Covid-19 pandemic.  The PPG has provided the practice with feedback and helpful suggestions over this period. This has given the practice a valuable sounding board for many of the rapid changes that have had to be instigated over this difficult time, helping the practice understand any misconceptions or difficulties our patients may face.

The PPG has helped us with patient communication around access to appointments, the way we are working during the pandemic and why, appropriate telephone calls to our dispensary and engagement around the installation of the automated prescription collection machine.

We thank all members of our PPG for their continued support in representing our wider patient community.

View Grey Gable Patient Participation Group Terms and Reference

 
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