Noticeboard

20th September 2021 update (including appointments and flu and covid booster vaccinations)

Covid-19 testing

Please remember that if you develop symptoms of Covid-19 you must get a PCR test at a testing centre.  The home kits should only be used if you do not have symptoms.  Please see https://www.nhs.uk/conditions/coronavirus-covid-19/testing/get-tested-for-coronavirus/ for details.

Access to the surgery and GP appointments

Letter from our doctors regarding access to appointments

Our doors are now open. Please do not enter if you have Covid-19 symptoms, have been told to isolate or are awaiting a test result.  If you do not have an appointment, please ring the bell and wait outside, please be patient.  If you have an appointment, please enter, sanitise your hands and proceed straight to reception.  Do not arrive early for your appointment due to limited space in the waiting room.  Please wear a mask.

If you have an urgent matter if possible please call before 10am and you will receive a call back from the duty doctor.  By calling before 10am it allows the doctors to manage their workload and for our team to process any medication necessary on the same day.  Thank you.

We are very aware that some patients would like to see their GP without a telephone call first.  The doctors would also prefer this and we hope to return to this as soon as possible.  The reintroduction of face to face appointments bookable directly by patients will be introduced gradually.  These appointments take longer due to the cleaning requirements so we must balance the overall number of appointments we can provide.  We must also control the number of patients in the waiting room in order to protect our vulnerable patients. Open Access will unfortunately have to remain as telephone appointments for now.  Please be assured that our GPs are seeing every patient that needs to be seen, (in June 2021 our GPs saw 433 patients face to face and made 1695 phone calls). Please be patient while we go through this period of adjustment.  Any abuse of our staff may lead to removal from our surgery and from our registered list. 

Flu and Covid booster vaccinations 

Flu eligibility 2021/22:  everyone over 50 years old (on 31/3/2022) and everyone classed as At-risk for influenza

Covid booster eligibility - for details please see: https://www.nhs.uk/conditions/coronavirus-covid-19/coronavirus-vaccination/coronavirus-booster-vaccine/

Our flu vaccines deliveries have changed again and some are now due on 22 September.  Once they are at the surgery we will invite approx. 500 patients to attend on Saturday 25th September.  If you have been invited by letter to attend on Wednesday 29th September, please still keep that date if you can.

Covid boosters and flu vaccinations together.  These can now be given at the same time however the covid vaccinations still require 15 minutes observation so we are unable to do these during our walk-through flu clinics.  The booster can only be given 6 months after the second dose so many patients won't be able to have their booster yet.  For this reason we will go ahead with the flu clinics so that everyone is protected as soon as possible.  Covid booster clinics will continue until at least the end of this year.

All patients over 65 years or under 65 and At-risk will be invited first by letter or text to attend a flu vaccination clinic. All those aged 50 to 65 not otherwise at risk will be invited for flu vaccination when we have received our second delivery of vaccines in mid-October, we anticipate the clinic for this age group to be held on Saturday 23rd October.

Covid vaccination status (passport)

We are unable to issue vaccination status certificates at the practice.  Please see https://www.gov.uk/guidance/demonstrating-your-covid-19-vaccination-status-when-travelling-abroad for further information.

Proof of your vaccination status will be available on the NHSapp. The NHSapp can be downloaded from https://apps.apple.com/gb/app/nhs-app/id1388411277 for iPhone or https://play.google.com/store/apps/details?id=com.nhs.online.nhsonline for android.

Alternatively you can call the NHS helpline on 119 (from 17 May) and ask for a letter to be posted to you. This must be at least 5 days after you’ve completed your course of the vaccine, the letter may to take up to 5 days to reach you.

 

Advice about Sick Notes / Fit Notes during Covid-19

If you need a medical certificate due to self-isolation, please do not call the surgery. Please visit https://111.nhs.uk/isolation-note

Parents of school age children - Guidance for parents of school children showing Coronavirus symptoms 

Staying alert and safe - Easy Read information

COVID-19 (CORONAVIRUS)

In order to maintain social distancing from other patients using the main entrance to the building, we will continue to hand out medications via the dispensary window. Thank you for your patience.

7th Jan 2021 - for shielding patients, if you do not have friends or family who are able to collect your medication on your behalf, please call and speak to our dispensary team who will assist in the delivery of your medication.

Dispensary opening times

Monday to Friday: 8:00 - 18:30

Preferred Prescription Collection Times:  8:30 - 12:00 and 14:00 - 18:00

Repeat Prescriptions

Please allow at least 2 working days notice (excluding weekends) when asking for a repeat prescription. If you order online over a weekend the surgery will receive your request on Monday and your prescription should be ready for collection on THURSDAY.

Please do NOT call the surgery to ask if your prescription is ready for collection.  Please wait 2 working days before coming to collect.  We will contact you if there is a delay.

You can request a repeat prescription Online, in person or by dropping your repeat slip in the post box. Telephone requests are accepted only from the housebound or terminally ill.  We are discouraging patients from telephoning any repeat requests due to the risk of misunderstandings or errors occurring. For Online access please contact the dispensary team.

Please note that our surgery has a policy of prescribing 28 days of medication (with the exception of some HRT and Contraceptive medicines). This is in line with best practice guidelines which balance patient convenience, drug wastage and patient safety.

How to obtain medicines urgently when we are closed

Please visit your nearest pharmacy with evidence of your current medication. There may be a charge for this service.


Medication Reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

Information for dispensing patients

Information for non-dispensing patients

 
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