In order to maintain social distancing from other patients using the main entrance to the building, we will continue to hand out medications via the dispensary window. Thank you for your patience.
7th Jan 2021 - for shielding patients, if you do not have friends or family who are able to collect your medication on your behalf, please call and speak to our dispensary team who will assist in the delivery of your medication.
Dispensary opening times
Monday to Friday: 8:00 - 18:30
Preferred Prescription Collection Times: 8:30 - 12:00 and 14:00 - 18:00
Please allow at least 2 working days notice (excluding weekends) when asking for a repeat prescription. If you order online over a weekend the surgery will receive your request on Monday and your prescription should be ready for collection on THURSDAY.
Please do NOT call the surgery to ask if your prescription is ready for collection. Please wait 2 working days before coming to collect. We will contact you if there is a delay.
You can request a repeat prescription Online, in person or by dropping your repeat slip in the post box. Telephone requests are accepted only from the housebound or terminally ill. We are discouraging patients from telephoning any repeat requests due to the risk of misunderstandings or errors occurring. For Online access please contact the dispensary team.
Please note that our surgery has a policy of prescribing 28 days of medication (with the exception of some HRT and Contraceptive medicines). This is in line with best practice guidelines which balance patient convenience, drug wastage and patient safety.
How to obtain medicines urgently when we are closed
Please visit your nearest pharmacy with evidence of your current medication. There may be a charge for this service.
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Information for dispensing patients
Information for non-dispensing patients