Noticeboard

24th April 2022 update 

Spring booster Covid vaccinations for over 75's are taking place at Grey Gable Surgery.  You will be sent a text from us with an 'accurx' link for booking.

Covid vaccinations booster eligibility - for details please see: https://www.nhs.uk/conditions/coronavirus-covid-19/coronavirus-vaccination/coronavirus-booster-vaccine/

Access to the surgery and GP appointments

Please do not enter if the surgery you have Covid-19 symptoms, have been told to isolate or are awaiting a test result.  When entering the surgery please wear a mask, sanitise your hands. Do not arrive early for your appointment due to limited space in the waiting room. 

If you have an urgent matter if possible please call before 10am and you will receive a call back from the duty doctor.  By calling before 10am it allows the doctors to manage their workload and for our team to process any medication necessary on the same day.  Thank you.

Face to face appointments with the GPs without a prior telephone call are available however they can no longer be booked online due to untested patients with covid symptoms booking online and arriving at the surgery.  This puts our clinicians and our ability to provide a service to all our patients at risk.

Open Access will remain as telephone appointments as we now deal with more patients on a daily basis than we have room to seat.  Please be assured that our GPs are seeing every patient that needs to be seen.

Please be patient while we go through a period of staff shortages due to high rates of covid locally (as at April 2022).  Any abuse of our staff may lead to removal from our surgery and from our registered list. 

Covid vaccination status (passport)

We are unable to issue vaccination status certificates at the practice.  Please see https://www.gov.uk/guidance/demonstrating-your-covid-19-vaccination-status-when-travelling-abroad for further information.

Proof of your vaccination status will be available on the NHSapp. The NHSapp can be downloaded from https://apps.apple.com/gb/app/nhs-app/id1388411277 for iPhone or https://play.google.com/store/apps/details?id=com.nhs.online.nhsonline for android.

The NHS COVID Pass service is now available to 12-15 year olds, accessible via NHS.UK for those aged 12 and over, and the NHS App for those aged 13 and over. This is an addition to the letter service via 119 that was launched in December.

Alternatively you can call the NHS helpline on 119 (from 17 May) and ask for a letter to be posted to you. This must be at least 5 days after you’ve completed your course of the vaccine, the letter may to take up to 5 days to reach you.

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NHS Symptom Checker

Worcestershire Urgent Mental Health Crisis Line: 0808 1969127

Child and Adolescent Mental Health advice:

https://camhs.hacw.nhs.uk/

We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.

Serving You

Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. You are now able to do a lot of things from the comfort of your home such as have a telephone or video consultation, use our 'Contact us online' Accurx facility below to contact us about non-urgent conditions or requests, order a repeat prescription, book or cancel an appointment and update your personal or contact information.

Partners in Care

Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.

Physio Self Referral

Do you have a joint or muscle condition requiring treatment? You can now self-refer to physio. Please click on the link below or pick up a referral form from reception.

https://www.hacw.nhs.uk/self-referral-msk

Inhaler technique

The correct use of inhalers is extremely important in the control of your respiratory symptoms. Please view this video to ensure your technique is correct. If you have any concerns about your inhaler use, please make an appointment to see your respiratory nurse.

https://www.youtube.com/watch?v=XnI2KkPT_oI&feature=youtu.be 

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(Site updated 29/04/2022)
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